Privacy Policy

This Privacy Policy explains how Cubby House Early Learning Centre (“we”, “us”, “our”) collects, uses, stores, and protects your personal information when you visit our website www.cubbyhouseearlylearningcentre.com.au or interact with our services. 


We are committed to protecting your privacy and handling all personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). 

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1. What Personal Information We Collect 

We may collect the following types of personal information: 


Information you provide directly 

  • Name 
  • Email address 
  • Phone number 
  • Postal or business address 
  • Company name 
  • Enquiry details 
  • Uploaded files or attachments (e.g., briefs, images, documents) 


Automatically collected information 

When you visit our website, we may automatically collect: 

  • IP address 
  • Device information 
  • Browser type and version 
  • Pages visited and time spent on our site 
  • Cookies and similar tracking technologies 


Payment Information 

If we collect payments online, we may process: 

  • Billing details 
  • Partial card information (via secure third-party payment processors) 

We do not store full credit card details. 

2. How We Collect Personal Information 

We collect information through: 

  • Website contact forms 
  • Quote or sign-up forms 
  • Newsletter subscriptions 
  • Direct communications (email, phone, social media) 
  • Cookies, analytics tools, and website tracking technologies 

3. Why We Collect Your Information (Purpose) 

We collect your personal information in order to: 

  • Provide products, services, and support 
  • Respond to enquiries 
  • Issue quotes, invoices, and proposals 
  • Improve our website and user experience 
  • Send marketing communications (you can opt-out anytime) 
  • Manage client accounts and project communication 
  • Comply with legal obligations 

4. Cookies & Website Analytics 

We may use cookies and third-party analytics tools (such as Google Analytics) to: 

  • Monitor website traffic 
  • Improve website performance 
  • Understand visitor behaviour 
  • Provide a personalised experience 

You can disable cookies through your browser settings, but some features may not work correctly. 

5. How We Store & Protect Your Information 

Your information is stored in secure systems and platforms, which may include: 

  • Website CMS 
  • CRM or project management systems 
  • Email marketing platforms 
  • Cloud storage services 


We take reasonable steps to: 

  • Prevent unauthorised access, modification, or disclosure 
  • Protect information with secure passwords, limited access, and encryption where appropriate 

6. Disclosure of Personal Information to Third Parties 

We may share your information with trusted third parties who assist us in operating our business, including: 

  • Website hosting providers 
  • Payment gateways 
  • Email marketing services 
  • Project management systems 
  • Analytics tools 
  • Printers, suppliers, or service partners (when necessary to deliver your project) 

These providers may be located inside or outside Australia. 

We will never sell your personal information. 

7. Overseas Disclosure 

Some third-party services may store information overseas (such as the USA, Europe, or Asia). 

We take reasonable steps to ensure these providers comply with privacy standards comparable to the Australian Privacy Principles. 

8. Marketing Communications 

We may send you: 

  • Newsletters 
  • Updates 
  • Promotions 
  • Service announcements 

You can unsubscribe at any time by clicking the “unsubscribe” link or contacting us directly.

9. Accessing or Updating Your Information 

You may request: 

  • Access to the personal information we hold about you 
  • Corrections to inaccurate or outdated information 

To request access or correction, contact us using the details below.

10. How Long We Keep Information 

We retain your personal information for as long as necessary to: 

  • Provide services 
  • Comply with legal obligations 
  • Resolve disputes 
  • Maintain business records

When no longer required, information is securely deleted. 

11. Links to Other Websites

Our website may contain links to external sites. We are not responsible for the privacy practices of those websites. 

12. Changes to This Policy 

We may update this Privacy Policy from time to time. 

The latest version will always be available on this page. 

13. Contact Us 

For privacy enquiries, data access, or corrections, please contact: 


Cubby House Early Learning Centre

Email: admin@cubbyhouseelc.com.au

Phone: (07) 4088 6800

Address: 16 Seaview Street, Mission Beach, QLD, 4852